Accessibility > Accessibility for PRM

Access to the conference venue from any station in Brussels :

It is possible to request assistance from the SNCB at Brussels stations for :

- passengers with reduced mobility using a wheelchair or other mobility aid

- visually impaired passengers and disabled passengers without a wheelchair or other mobility aid

Assistance agents meet the customer at the agreed location in the station and accompany them to the train, help them change trains or accompany them from the train to the station exit.

To request assistance:

Online booking : https://bit.ly/3OIWk2o

By telephone: 02 528 28 28 (open every day from 7am to 9.30pm)

Once you have left the train station, we advise you to use a taxi service to get to the conference venue:

ASBL CONTREPIED : https://www.contrepied.be/ contact mail: info@contrepied.be 

AUTOLUX: 02 512 31 23

TAXIS BLEUS: 02 268 00 00

TAXIS CAPITAL : 02 427 77 77

TAXIS UCCLOIS 2000: 02 374 20 20

TAXIS VERTS : 02 349 49 49

!! PLEASE NOTE THE BOOKING DELAYS FOR ADAPTED TAXIS!

Access to the conference venue by car :

The Parking Passage 44 offers spaces for PRMs on level +1 (signs posted at the entrance of the car park)

Entrance and exit of the car park: rue de l'Ommegang 16, 1000 Brussels

Public transport:

Travelling by public transport (metro, tram, bus) in Brussels is not recommended as the platforms and trains are often poorly adapted to wheelchair users (holes and steps between the platforms and the metro).

Access (entrances/exits) to stations are adapted for PRM with assistance (notably Gare du Midi, Gare Centrale and Rogie and Botanique stations). STIB map of accessible stations: https://urlr.me/R97Xg)
Please note that the route to the conference from the Botanique metro station is not adapted for wheelchairs. It is, however, suitable for wheelchairs from the Rogier metro station.

If you still wish to use public transport, you should know that the STIB (Brussels tram and metro network) offers to book assistance to help wheelchair users to get on and off the metro. The assistance is only given from the platform to get on the metro, and stops on the platform after getting off the vehicle. Assistance is available every day from 7am to 10pm. Reservations can be made by telephone on 02 515 23 65 or via the online form on the website: www.stib.be

For more information, link to the STIB guide for disabled travellers: http://urlr.me/TRgct